1. Information We Collect
Information You Provide
When you contact us or use our services, we may collect:
- Name and contact information (email, phone number)
- Company or organization details
- Project requirements and communications
- Payment and billing information
- WhatsApp consent preferences
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
2. How We Use Your Information
We use collected information to:
- Provide and improve our digital services
- Communicate about projects and business matters
- Process payments and maintain records
- Send project updates and important notices
- Respond to inquiries and provide customer support
- Send WhatsApp messages (only with explicit consent)
3. WhatsApp Communications
We will only send WhatsApp messages if you:
- Explicitly consent through our contact form
- Initiate contact with us through WhatsApp
- Are an existing client with ongoing projects
You can opt out of WhatsApp communications at any time by replying "STOP" or contacting us directly.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- With trusted service providers who assist in our operations (under confidentiality agreements)
- When required by law or to protect our rights
- In connection with a business transfer or merger
5. Data Security
We implement appropriate security measures to protect your information, including:
- Secure data transmission and storage
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
6. Data Retention
We retain your information only as long as necessary to:
- Provide ongoing services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required
7. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for WhatsApp communications
8. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our website may contain links to third-party services (Google Fonts, etc.). These services have their own privacy policies, and we are not responsible for their practices.
10. International Data Transfers
As we serve clients globally, your information may be transferred to and processed in countries other than Puerto Rico. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Phone/WhatsApp: (939) 449-1731
- Website: APICE Digital Studio